Description: Understanding Decision-making Processes in Airline Operations Control, Paperback by Bruce, Peter J., ISBN 1138247928, ISBN-13 9781138247925, Like New Used, Free shipping in the US Previous studies conducted within the aviation industry have examined a multitude of crucial aspects such as policy, airline service quality, and revenue management. An extensive body of literature has also recognised the importance of decision-making in aviation, with the focus predominantly on pilots and air traffic controllers. Understanding Decision-Making Processes in Airline Operations Control focuses instead on an area largely overlooked: an airline's Operations Control Centre (OCC). This serves as the nerve centre of the airline and is responsible for decision-making with respect to operational control of an airline's daily schedules. The environment within an OCC is extremely intense and a key role of controllers is to make decisions that facilitate the airline's recovery from frequent, highly complex, and often multiple disruptions. As such, decision-making in this domain is critical to minimise the operational, commercial and financial impact resulting from disruptions. Th examines many aspects of individual decision-making in airline operations, and addresses the deficiencies found by presenting to the reader an examination of the relationships among situation awareness, information completeness, experience, expertise, decision considerations and decision alternatives in OCCs. The text utilises a multiple case study approach and proposes a number of relevant and important implications for OCC management. Practical outcomes highlight the need for enhancing training programs enabling existing controllers to readily identify and classify elements of situation awareness and decision considerations as a means of improving the decision-making process. They also draw attention to the need for airline OCCs to understand the extent to which industry experience and expertise of controllers is important in the selection of future staff.
Price: 84.01 USD
Location: Jessup, Maryland
End Time: 2024-11-22T20:03:18.000Z
Shipping Cost: 0 USD
Product Images
Item Specifics
Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 14 Days
Refund will be given as: Money Back
Return policy details:
Book Title: Understanding Decision-making Processes in Airline Operations Con
Number of Pages: 208 Pages
Language: English
Publication Name: Understanding Decision-Making Processes in Airline Operations Control
Publisher: Routledge
Subject: Operations Research, Aviation / Commercial, Aviation / Piloting & Flight Instruction
Publication Year: 2016
Item Weight: 10.4 Oz
Type: Textbook
Subject Area: Transportation, Business & Economics
Author: Peter J. Bruce
Item Length: 9.2 in
Item Width: 6.2 in
Format: Trade Paperback
