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Quantitative Models for Performance Evaluation and Benchmarking Hardcover Book

Description: FAST SHIPPING HASSLE FREE RETURNS SECURE PAYMENT EXCELLENT SERVICE Quantitative Models for Performance Evaluation and Benchmarking: Data Envelopment Analysis with Spreadsheets: 2014 (International Series in Operations Research & Management Science)Author: Joe ZhuPublisher: SpringerCategory: Economic Theory & Philosophy, Economic Theory & Philosophy, Microeconomics, Microeconomics, Econometrics, Econometrics, Operational Research, Engineering: General, Production EngineeringBook Format: Hardcover Shipping Please make sure to double check your shipping and address information before you confirm and pay. Where do you ship? Currently, we ship online purchases Australia wide. How long till my item gets dispatched? In most cases, orders made before 2 PM will be dispatched same day or within 24 hours. In some cases, handling time may take longer. If this is the case, specific handling time will be displayed explicitly in the listing. How long until I get my order? Unless you live in a remote area, most orders will be delivered within 2-5 business days at your destination, remote areas may take a little bit longer. Who are my items shipped with? We use Australia Post, Couriers Please and Fastway for standard, registered and express shipping for orders up to 21kg. Payment How can I pay for my item? We offer convenient, safe and speedy payment via PayPal. PayPal helps protect your information with industry-leading security and for protection systems. When you use PayPal, your financial information is never shared with the 3rd party merchant. Within PayPal you may have the option to pay with a Credit Card, Bank Account, eCheck, or other payment options. Return Can I return my items? Yes. We accept accepts returns on Damaged or incorrect orders for up to 30 days. Faulty or Damaged Items If your item arrives faulty or not as described then you can return it to us within 30 days of purchase for a full refund. Changed your mind? If you change your mind about your item, As long as the item is still in factory sealed new condition it may be sent back to us within 30 days of purchase. The item must still be in its original condition and packaging.In these cases the customer will be responsible to pay the return postage. DESCRIPTION Quantitative Models for Performance Evaluation and Benchmarking: Data Envelopment Analysis with Spreadsheets: 2014 (International Series in Operations Research & Management Science)Author: Joe ZhuPublisher: SpringerCategory: Economic Theory & Philosophy, Economic Theory & Philosophy, Microeconomics, Microeconomics, Econometrics, Econometrics, Operational Research, Engineering: General, Production EngineeringBook Format: Hardcover The author is one of the prominent researchers in the field of Data Envelopment Analysis (DEA), a powerful data analysis tool that can be used in performance evaluation and benchmarking. This book is based upon the author's years of research and teaching experiences. It is difficult to evaluate an organization's performance when multiple performance metrics are present. The difficulties are further enhanced when the relationships among the performance metrics are complex and involve unknown tradeoffs. This book introduces Data Envelopment Analysis (DEA) as a multiple-measure performance evaluation and benchmarking tool. The focus of performance evaluation and benchmarking is shifted from characterizing performance in terms of single measures to evaluating performance as a multidimensional systems perspective. Conventional and new DEA approaches are presented and discussed using Excel spreadsheets - one of the most effective ways to analyze and evaluate decision alternatives. The user can easily develop and customize new DEA models based upon these spreadsheets. DEA models and approaches are presented to deal with performance evaluation problems in a variety of contexts. For example, a context-dependent DEA measures the relative attractiveness of similar operations/processes/products. Sensitivity analysis techniques can be easily applied, and used to identify critical performance measures. Two-stage network efficiency models can be utilized to study performance of supply chain. DEA benchmarking models extend DEA's ability in performance evaluation. Various cross efficiency approaches are presented to provide peer evaluation scores. This book also provides an easy-to-use DEA software - DEAFrontier. This DEAFrontier is an Add-In for Microsoft® Excel and provides a custom menu of DEA approaches. This version of DEAFrontier is for use with Excel 97-2013 under Windows and can solve up to 50 DMUs, subject to the capacity of Excel Solver. It is an extremely powerful tool that can assist decision-makers in benchmarking and analyzing complex operational performance issues in manufacturing organizations as well as evaluating processes in banking, retail, franchising, health care, public services and many other industries. Professor Joe Zhu is one of the prominent researchers in the field of Data Envelopment Analysis (DEA). His research interests are in the areas of operations and business analytics, productivity modeling, and performance evaluation and benchmarking. He has published over 100 articles in peer-reviewed journals including Operations Research, Sloan Management Review, European Journal of Operational Research, Journal of the Operational Research Society, Naval Research Logistics, IIE Transactions, Journal of Banking and Finance, OMEGA, and others. He is an Area Editor of OMEGA, an Associate Editor of INFOR, and the Associate Series Editor of Springer's International Series in Operations Research and Management Science. He is a Japan Society for Promotion of Science (JSPS) fellow and a William Evans Visiting Fellow of University of Otago, New Zealand. His research has been supported by KPMG Foundation, National Institute of Health, and Department of Veterans Affairs. Table Of ContentsChapter 1: Data Envelopment Analysis.- Chapter 2: Envelopment DEA Models.- Chapter 3: Multiplier DEA Model.- Chapter 4: DEA Cross Efficiency.- Chapter 5: Slack-Based DEA Models.- Chapter 6: Measure-Specific DEA Models.- Chapter 7: Non-radical DEA Models and DEA with Preference.- Chapter 8: Modeling Undesirable Measures.- Chapter 9: Context-dependent Data Envelopment Analysis.- Chapter 10: Super Efficiency.- Chapter 11: Sensitivity Analysis.- Chapter 12: Benchmarking Models.- Chapter 13: Returns-to-Scale.- Chapter 14: DEA Models for Two-Stage Network Processes.- Chapter 15: Models for Evaluating Supply Chains and Network Structures.- Chapter 16: Congestion.- Chapter 17: Identifying Critical Measures in DEA.- Chapter 18: Interval and Ordinal Data in DEA.- Chapter 19: DEAFrontier Software.About Joe ZhuProfessor Joe Zhu is one of the prominent researchers in the field of Data Envelopment Analysis (DEA). His research interests are in the areas of operations and business analytics, productivity modeling, and performance evaluation and benchmarking. He has published over 100 articles in peer-reviewed journals including Operations Research, Sloan Management Review, European Journal of Operational Research, Journal of the Operational Research Society, Naval Research Logistics, IIE Transactions, Journal of Banking and Finance, OMEGA, and others. He is an Area Editor of OMEGA, an Associate Editor of INFOR, and the Associate Series Editor of Springer's International Series in Operations Research and Management Science. He is a Japan Society for Promotion of Science (JSPS) fellow and a William Evans Visiting Fellow of University of Otago, New Zealand. His research has been supported by KPMG Foundation, National Institute of Health, and Department of Veterans Affairs. GUARANTEE We guarantee all items are genuine studio release products - no copies, counterfeit or faulty versions. If there is an issue with the playback of the item (the item is faulty), please contact us within 7 days of receipt so that we can resolve the issue for you. Please note, this does not include instances where you've purchased say, a region 2 DVD and it won't play in your region 4 player. You must check first that your player can play the region of the disc you are about to purchase. CANCELLATION I Have already checked out, can I cancel my order? We will be able to cancel your order if it has not been dispatched yet. Send us a message as soon as possible and we will do our best to cancel your order before it gets sent out. My order has been dispatched, can I cancel my order? If your item has already been sent out, you are able to return it to us under our Return Policy. As long as the item is still in factory sealed new condition it may be sent back to us within 30 days of purchase. The item must still be in its original condition and packaging.In these cases the customer will be responsible to pay the return postage. CONTACT More Questions? If there is any problem, please contact us. We would rather issue a refund or a replacement item than have an unhappy customer. Our customers come first and we would love to hear from you. Feel free to CONTACT US at any time with any questions or concerns and we will be more than glad to assist you. Copyright © | All Rights Reserved

Price: 231.9 AUD

Location: Melbourne

End Time: 2025-01-16T13:43:18.000Z

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Quantitative Models for Performance Evaluation and Benchmarking Hardcover BookQuantitative Models for Performance Evaluation and Benchmarking Hardcover Book

Item Specifics

Return shipping will be paid by: Buyer

Returns Accepted: Returns Accepted

Item must be returned within: 30 Days

Return policy details:

Book Title: Quantitative Models for Performance Evaluation and Benchmarking

Brand: Springer

MPN: Does not apply

Manufacturer Part Number: Does not apply

Number of Pages: 414 Pages

Language: English

Publication Name: Quantitative Models for Performance Evaluation and Benchmarking: Data Envelopment Analysis with Spreadsheets

Publisher: Springer International Publishing Ag

Publication Year: 2015

Subject: Engineering & Technology, Management

Item Height: 235 mm

Item Weight: 7686 g

Type: Textbook

Author: Joe Zhu

Subject Area: Data Analysis

Item Width: 155 mm

Format: Hardcover

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