Description: ITIL and BPM Integrated in the Software Release Process by Dacyr Dante de Oliveira Gatto, Renato Jos� Sassi The aim of this research paper is to present a case study of a software development company, which analysed the Software Version Release Management process carried out for the client, as well as the problems that occurred in this execution during the period observed. In addition, the theoretical concepts of the processes contained in the ITIL library will be presented, with a focus on Release Management, and the concepts related to Business Process Management, according to the BPM methodology. This research also addresses how the theoretical contextualisation was applied to the companys processes, what tools were adopted, what results were obtained and whether the objective of structuring the processes and solving the problems encountered was achieved. FORMAT Paperback CONDITION Brand New Details ISBN620722311X Author Renato Jos Sassi Pages 52 Publisher Our Knowledge Publishing Year 2024 ISBN-13 9786207223114 Format Paperback Publication Date 2024-02-29 Imprint Our Knowledge Publishing Audience General We've got this At The Nile, if you're looking for it, we've got it. With fast shipping, low prices, friendly service and well over a million items - you're bound to find what you want, at a price you'll love! TheNile_Item_ID:158811016;
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ISBN-13: 9786207223114
Author: Dacyr Dante de Oliveira Gatto, Renato Jos Sassi
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Book Title: ITIL and BPM Integrated in the Software Release Process
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