Description: High Velocity ITSM by Randy A. Steinberg If you read through this book and still don’t believe there is a critical need for IT Service Management then good luck seeing if you can survive in IT for the next 5 years. Agile, DevOps, Lean IT, Virtualization, Application Lifecycle Management, Cloud Computing and many other technologies are rapidly pulling IT in many directions. These modern ways of operating IT to cope with a world of rapid change will not go away. Somehow they need to be pulled together to avoid the chaos. Service Management is the glue needed to hold these all together. There is no IT value for the business until the point a service is received. For this reason, this book is written for IT leaders, managers and practitioners from a Service Management perspective. Having the best development practices, be it Agile, DevOps or others means little if a service is not delivered to the business. When they need it. High Velocity ITSM is about transitioning the IT Organization from traditional waterfall slower service development and support to a service delivery organization operating at high velocity. This book provides practical guidance for:  Transitioning IT towards high velocity ITSM  Using Agile and DevOps for rapid service build  Using Lean IT to operate at high velocity  Streamlining your ITSM management processes  Building a Lean IT CSI Program  Learning and applying modern IT methods …and mu FORMAT Paperback LANGUAGE English CONDITION Brand New Publisher Description If you read through this book and still dont believe there is a critical need for IT Service Management then good luck seeing if you can survive in IT for the next 5 years. Agile, DevOps, Lean IT, Virtualization, Application Lifecycle Management, Cloud Computing and many other technologies are rapidly pulling IT in many directions. These modern ways of operating IT to cope with a world of rapid change will not go away. Somehow they need to be pulled together to avoid the chaos. Service Management is the glue needed to hold these all together. There is no IT value for the business until the point a service is received. For this reason, this book is written for IT leaders, managers and practitioners from a Service Management perspective. Having the best development practices, be it Agile, DevOps or others means little if a service is not delivered to the business. When they need it. High Velocity ITSM is about transitioning the IT Organization from traditional waterfall slower service development and support to a service delivery organization operating at high velocity. This book provides practical guidance for: Transitioning IT towards high velocity ITSM Using Agile and DevOps for rapid service build Using Lean IT to operate at high velocity Streamlining your ITSM management processes Building a Lean IT CSI Program Learning and applying modern IT methods ...and much more! Details ISBN1490776389 Author Randy A. Steinberg Pages 264 Publisher Trafford Publishing Language English ISBN-10 1490776389 ISBN-13 9781490776385 Media Book Format Paperback Year 2016 Publication Date 2016-09-28 Imprint Trafford Publishing Country of Publication United States Illustrations black & white illustrations Subtitle Agile IT Service Management For Rapid Change In A World Of DevOps, Lean IT and Cloud Computing Short Title High Velocity ITSM UK Release Date 2016-09-28 Audience General We've got this At The Nile, if you're looking for it, we've got it. With fast shipping, low prices, friendly service and well over a million items - you're bound to find what you want, at a price you'll love! TheNile_Item_ID:100505405;
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Format: Paperback
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ISBN-13: 9781490776385
Author: Randy A. Steinberg
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Book Title: High Velocity ITSM
