Description: Customer Tells : Delivering World-Class Customer Service by Reading Your.... Good condition See pics LS243/22H1BH17
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Book Title: Customer Tells : Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
Item Length: 9in.
Item Height: 0.6in.
Item Width: 6in.
Author: John Futterknecht, Marty Seldman, Benjamin S. Sorensen, C. John Futterknecht, Martin L. Seldman
Format: Trade Paperback
Language: English
Topic: Consumer Behavior, Customer Relations
Publisher: Kaplan Publishing
Publication Year: 2007
Genre: Business & Economics
Item Weight: 13.6 Oz
Number of Pages: 265 Pages
