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Location: Mishawaka, Indiana
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Special Attributes: EX-LIBRARY
Publication Name: Berrett-Koehler Publishers, Incorporated
Edition: 2
Book Title: Complaint Is a Gift : Using Customer Feedback As a Strategic Tool
Number of Pages: 304 Pages
Language: English
Publisher: Berrett-Koehler Publishers, Incorporated
Publication Year: 2008
Topic: Customer Relations
Item Height: 0.9 in
Features: New Edition
Genre: Business & Economics
Item Weight: 17.1 Oz
Item Length: 8.9 in
Author: Claus Møller, Janelle Barlow
Item Width: 6.1 in
Format: Trade Paperback